Frequently Asked Questions

Frequently Asked Questions

You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.

Speeding up the process. By ordering online you will you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.

Our online ordering system will ask for all the important information you should submit. If you have a VAT number, please remember to submit it. This will make sure the shipment is not delayed because of the lack of VAT number.

You can use all the major credit cards. If you are a customer with established customer relationship with Tediline Ltd. you are able to use invoice as a payment method on our online shopping checkout process.  If invoicing option is not activated for you although you are repeated customer, please contact info@tediline.com and notify us.

Sign in to your account and go to “my account”. On “my account” you can change all your contact information.

If you want to return a product, please contact info@tedline.com